Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
6:04
Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
234.7K viewsJan 3, 2024
YouTubeSingle Step English
Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training | BPO Industry
13.7K viewsSep 12, 2023
YouTubeSingle Step English
How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play
7:31
How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play
39.5K viewsOct 3, 2023
YouTubeSingle Step English
Call Center Training | Handling Difficult Phone Calls
3:53
Call Center Training | Handling Difficult Phone Calls
1.8K views7 months ago
YouTubeBusiness Training Media
Surviving the Worst Kind of Call in Customer Service
10:45
Surviving the Worst Kind of Call in Customer Service
5.4K views3 months ago
YouTubeKwestyon
CALL CENTER TRAINING WITH REAL CALLS
8:54
CALL CENTER TRAINING WITH REAL CALLS
57.5K viewsAug 8, 2025
YouTubeHamza Awan
Active Listening: The 4 Pillars of Call Center Excellence (Training)
10:57
Active Listening: The 4 Pillars of Call Center Excellence (Training)
9.4K views7 months ago
YouTubeFoundever Life
3:58
Contact Center & Answering Service Solutions | Amtelco
28 views3 months ago
YouTubeAmtelco Video Library
0:30
🎧 Hard Truth About Being a Call Center Agent 💀 | Customer Service Reality #shorts
6.9K views3 months ago
YouTubeLife As...
5:44
How to Handle Abusive Callers - Online Call Center Soft Skills Part 39
1.8K viewsJul 16, 2025
YouTubeBenchmarkPortal
See more
Static thumbnail place holder