Learn more about how orders are added to the Shop app, automatic order tracking, and how to add an order to Shop manually.

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You can track orders that populate in the Shop app automatically, or that you add manually in the app. When a valid tracking number is available, Shop uses information from the carrier delivering your …

Learn more about the status of your orders before and after the order ships, as well as the statuses of canceled orders and refunds.

I purchased something and received an email saying that i had to download the Shop app to track my package. Then the Shop app shows me that it knows my name, address, and purchase history.

Use Ship24 for Shop app order tracking. Find package status, delivery location, and progress using your tracking number.

The Shop app lets customers track their orders with real-time status updates, delivery notifications, and live map tracking. To ensure that orders from your store can be tracked accurately in Shop, you need …

We’ll also show how to view courier carrier tracking, estimated delivery dates, and troubleshoot issues like delayed or missing updates.

The Shop Help Center will support you as you learn about and use the Shop app. We have documentation to answer your questions.