This utility creates a USB recovery media that can help you restore your Windows device to its factory settings, even if you replace the hard drive or completely wipe the drive.

Oct 14, 2025 · Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you'll …

Oct 14, 2025 · Learn how to use Windows File Recovery app to restore or recover lost files that have been deleted and are not in the recycle bin.

The Microsoft Support and Recovery Assistant has been replaced with troubleshooters integrated into Get Help. Get Help has troubleshooters you can run for many common scenarios. These often help …

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Oct 14, 2025 · Windows Recovery Environment (Windows RE) is a set of tools included with Windows that can help you troubleshoot and fix common problems with your computer. If your PC is having …

Learn how to reset your Microsoft Surface and solve problems using a USB recovery drive or Surface recovery image.

Your Surface comes with Windows recovery info that you can use to refresh your Surface or reset it to its factory condition. When possible, try to do that first before downloading a recovery image.

Learn about the different tools to backup and restore your data, and to recover Windows in case of a system failure.