Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge ...

Buddy Punch reports that tool sprawl is common, with 52% of organizations using too many apps, leading to lost hours and ...

CHICAGO--(BUSINESS WIRE)--Rival introduces Rival Workflow, the latest generation of the famed Redcarpet technology, a platform that empowers businesses to manage the employee experience - from ...

Polina Dimitrova, global head of people at automation platform Make, shares her predictions for how AI will transform the ...

Rather than input data manually, the automated workflow process likely saved the company and its employees hundreds of hours in inputting, tracking and validating information on employee vaccinations ...

Keeping workplace technology up to date allows organizations and their employees to remain productive and grow, even amid economic uncertainty. For those in customer-driven roles, the right tech is an ...

Combined strengths in agentic AI, intelligent workflows, and enterprise search deliver the world’s most advanced AI platform ...

Setting good business goals is easy. Implementing a plan to get your employees working towards actually reaching those goals is a completely different story. It can be one of the most challenging ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced that NASCAR will expand its use of ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Over the past few years, securities regulators, including the ...